August 2010 crash: Difference between revisions
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During routine maintenance yesterday, our disk cabinet supplier introduced an upgrade to firmware which caused all our disks to crash. Because of this we had to restore our databases from a backup, taken about half an hour before the disk crash. This morning we've checked for inconsistencies in the restored data, and the site is ready to launch. Unfortunately, the disk performance is too slow to open the site. We need to wait until our hard disk controller has finished checking the disks for errors, and this will take some hours more. We hope to be back around 16:00 HT-time. We regret any inconvenience this may cause you. | During routine maintenance yesterday, our disk cabinet supplier introduced an upgrade to firmware which caused all our disks to crash. Because of this we had to restore our databases from a backup, taken about half an hour before the disk crash. This morning we've checked for inconsistencies in the restored data, and the site is ready to launch. Unfortunately, the disk performance is too slow to open the site. We need to wait until our hard disk controller has finished checking the disks for errors, and this will take some hours more. We hope to be back around 16:00 HT-time. We regret any inconvenience this may cause you. | ||
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{{Hattrick announcement | | |||
| title = Hattrick announces | |||
| date = 24.08.2010 (14:25) | |||
| text = | |||
14:25 HT-time: During routine maintenance yesterday, our disk cabinet supplier introduced an upgrade to firmware which caused all our disks to crash. Because of this we had to restore our databases from a backup, taken about half an hour before the disk crash. This morning we've checked for inconsistencies in the restored data, and the site is ready to launch. Unfortunately, the disk performance is too slow to open the site. We need to wait until our hard disk controller has finished checking the disks for errors, and this will take some hours more. We hope to be back around 17:00 HT-time. We regret any inconvenience this may cause you. | |||
}} | }} | ||
Revision as of 12:49, 24 August 2010
On monday 23 August 2010 Hattrick went down around 15:20u HT-time
| Hattrick announces | 23.08.2010 |
| During routine maintenance today, our disk cabinet supplier introduced an upgrade to firmware which resulted in our database being erased. This means we need to go back to a backup which was made a few hours earlier on Monday. Because of the enormous amount of data needed to be restored, this will take at least all night to get done. We will then need to sort through the inconsistencies in the data and let the heart of Hattrick catch up for the down time. We are hopeful to be back online by tomorrow afternoon. At this point we can't guarantee that we will be back before Cup games start, but it is our goal and we will keep you updated throughout Tuesday. | |
| Hattrick announces | 24.08.2010 (9:50) |
| Update 09:50: We have now restored all data from a backup taken around 15.00 yesterday (which means not that much data has been lost). We're checking for inconsistencies in the restored data now, and estimate to be back online around noon. | |
| Hattrick announces | 24.08.2010 (11:30) |
| Sorry to have to take the site down again, but the new disks are too slow as it seems. We're investigating, together with our hard disk supplier. | |
| Hattrick announces | 24.08.2010 (13:00) |
| During routine maintenance yesterday, our disk cabinet supplier introduced an upgrade to firmware which caused all our disks to crash. Because of this we had to restore our databases from a backup, taken about half an hour before the disk crash. This morning we've checked for inconsistencies in the restored data, and the site is ready to launch. Unfortunately, the disk performance is too slow to open the site. We need to wait until our hard disk controller has finished checking the disks for errors, and this will take some hours more. We hope to be back around 16:00 HT-time. We regret any inconvenience this may cause you. | |
| Hattrick announces | 24.08.2010 (14:25) |
| 14:25 HT-time: During routine maintenance yesterday, our disk cabinet supplier introduced an upgrade to firmware which caused all our disks to crash. Because of this we had to restore our databases from a backup, taken about half an hour before the disk crash. This morning we've checked for inconsistencies in the restored data, and the site is ready to launch. Unfortunately, the disk performance is too slow to open the site. We need to wait until our hard disk controller has finished checking the disks for errors, and this will take some hours more. We hope to be back around 17:00 HT-time. We regret any inconvenience this may cause you. | |
