The fans are an important source of income for a Hattrick team. While new teams might rely more on sponsorship money than on ticket sales, this changes as soon as team stays some time within Hattrick. The fans are fickle, though. One week their manager is their king and hero, one week later they're furious as hell. The heart of a supporters club is made up of a hard core of devoted fans. They won't abandon their team just for a few minor setbacks, but the size of the supporter club changes in relation to club fortunes and misfortunes. A die-hard fan club is built up over many seasons, which explains why the top teams who have been in the highest divisions for several seasons generally have the largest supporters clubs.
A fan club won't grow forever, it can even shrink, depending on the team's performance. There is also a soft cap for each division. It is a rough limit on the total number of fans in each team's supporter club. As fan club size reaches this cap, the rate at which new fans sign up to the club slows, eventually diminishing to a trickle of a few fans. The exact soft cap numbers are unknown. However, each division level has a higher cap than the division below it.
More information about the fans can be found via My Club > Club > Fans. The income from ticket sales for the current week and the week concluded with the last economy update can be seen via My Club > Club > Finances.
Every new team starts with 100 fans. The number of fans can be reduced to a number below 100, or even to zero fans (by changing the region multiple times in a row during an off-season), but it will be back to 100 with the next daily update, at least with the first daily update after the home country's matchday. The starting amount of 100 used to be 500, but this was reduced at the beginning of 2004 when too many countries grew too large. Also a division XI still generates a lot of problems since growth is only slow and teams have to rely nearly exclusively on sponsorship money and training for much longer than new teams in smaller countries. The smaller the number of divisions is in a certain country, the faster the initial growth of the supporters club will be. Teams in countries with three divisions only might even receive 25 or more new fans per update. This is much less in big countries.
The number of fans in a supporter club changes on the first daily update after the home country's matchday (competition, cup, or friendly). This means a change is possible twice a week, never during an economy update, though. The number of new fans depends on the current supporters' mood and fan club size with respect to division level. Each division has a soft cap on the maximum size of a team's supporter club. The closer a fan club is to the soft cap, the harder it is to attract new fans.
|This is an extract from the manual, chapter 8|
|Revenues and expenses
Crowd: Your income from league matches at home and mid-week matches. See the arena chapter for more information on crowd income.
|This is an extract from the manual, chapter 9|
|Both sponsors and fans control important sources of income. Therefore it is strongly advised to have a good relation with them and keep their mood up - it will pay off in the end.
The easiest way to keep their mood up, and attract more fans, is to match (or even exceed) their expectations. Fans current mood can be seen on the fans page.
As your team advances (or drops) in the league system, your fans will slowly get used to the new situation. If you just got promoted, fans will not expect much from you. But if you are staying put in the same division year after year, fans will have a tendency to hope for just a little more.
If the match result is what they expected, they will like you in case of a win (and not become so very disappointed if expectations of a loss tallies with a defeat). If the result is better than their expectations, their mood will be even better. But if the result is worse than their expectations, it will affect their mood negatively. For the first league rounds of the season, your fans' reaction to the results will be a bit more moderate.
At the start of the season, match expectations are based on the seasonal hopes of both teams' fans. As the season progresses, the actual league position and amount of points of both teams becomes more important. In cup matches, fans base their match expectations only on the seasonal hopes (including division level) of both teams.
Team attitude and your cash reserve influence fans
If you have a lot of money in your cash reserve, your fans are a bit harder to please as they feel you have money to invest to reach success. Rich teams' fans react stronger to losses and weaker to wins than fans of poorer clubs. The more money your team holds, the higher significance these feelings have.
|This is an extract from the manual, chapter 10|
|Your crowd appearance|
How many spectators that visit your arena largely depend on your fans. Your fans' mood and the size of your fans club are the most important crowd factors. Your current position in your series, and the difference between your position and your opponent's position are also of importance (for series games).
To some extent your opponents' fans (mood and fan club size) matters, as some of them might like to come too. Worth knowing is that people get more interested to visit your arena as the season goes by. You will in general get bigger crowds at the end of the season than in the beginning of it.
The weather then naturally also matters. Less spectators will visit your arena in bad weather, but those who come will on the other hand be more interested in buying more expensive tickets and sit under roof. It is therefore possible that your total income may be about the same for any weather, given that there enough appropriate stands.
|This is an extract from the manual, chapter 11|
|Spokesperson: Improves sponsor and fan attitude towards the club.|
|This is an extract from the manual, chapter 20|
|It's a lot of prestige to win the cup, and for your fans the cup is just as important as the league.
Influences on supporter mood
According to the manual, there are several factors influencing the supporter mood and thus the crowd attending to matches as well as the growth rate of the fan club.
- How the team performs compared to the current season expectations;
- how the team performs compared to the match expectations for a specific competition match. Cup matches can hit fan clubs a lot, especially if higher ranked teams lose against lower ranked teams playing at home;
- the team attitude in a specific match and
- the cash reserve.
In turn season expectations, a feature introduced for global season 35, depend on the outcome of the last season. Fans of a newly promoted team will have few expectations in the new series, while those of a relegated team will expect to fight to promote back.
Also introduced as a feature at the beginning of global season 35, the match expectations on their side depend on several factors:
- the season expectations (importance diminishes with the progress of the season; stays the only thing of importance for cup matches);
- the current position in the series and the league (in a series match; much more importance as the season progresses);
- the amount of points of both teams (in a series match, much more importance as the season progresses)
- and, on a general note, if a team plays at home or away.
The current growth of the fan club is influenced by several factors:
- The supporter mood.
- When a club promotes to a higher division, excited fans flock to the fan club, resulting in a 10% increase in size. Similarly, when a club demotes to a lower division, disgruntled fans leave resulting in a 10% decrease in fan club size.
- If the team's name or region is changed, 3% of the fans will leave the the fan club all of a sudden.
The supporter mood influences the crowd attendance for any specific match. The fan club's size influences the sponsors' mood.
Match expectations aren't reset, season expectations for the new seasons are published as soon as the last competition match of a season is played.
Denomination of fan mood levels
There are twelve different mood levels and a picture is associated to each level:
|12||Sending love poems to you|
|11||dancing in the streets|
|10||high on life|
Denomination of match expectation levels
There are eleven different match expectation levels:
|11||Let's humiliate them|
|10||Piece of cake!|
|9||We will win|
|8||We are favourites|
|7||We have the edge|
|6||It will be a close affair|
|5||They have the edge|
|4||They are favourites|
|3||We will lose|
|2||We are outclassed|
|1||Better not show up|
Denomination of season expectation levels
There are eight different season expectation levels:
|8||We are so much better than this division!|
|7||We have to win this season|
|6||Aim for the title!|
|5||We belong in the top 4|
|4||A mid table finish is nice|
|3||We will have to fight to stay up|
|2||Every day in this division is a bonus|
|1||We are not worthy of this division|